General Questions

Do I need to use Kaiser's network of providers?
Yes. You must stay within the network at least during the accumulation or Paying Period. However, on the 7th year onwards, you can avail of your medical nee...
Tue, 29 Nov, 2022 at 9:28 AM
How secure & financially stable is Kaiser International Healthgroup, Inc.?
The Healthcare Industry is a highly regulated industry. Before any company can be licensed it has to fully comply with all the government requirements to ma...
Sun, 3 Feb, 2019 at 4:21 PM
It's the first time I've heard about Kaiser. What is it?
Kaiser International Healthgroup Inc. is accredited by the department of Health as an HMO. It is registered with the Securities and Exchange Commission as a...
Sun, 3 Feb, 2019 at 4:23 PM
What is the financial viability of Kaiser?
Kaiser is registered with SEC and has an authorized capitalization of Php 160M. It has fully complied with all the SEC regulations. It is also approved by D...
Sun, 3 Feb, 2019 at 4:23 PM
What is the financial viability of Kaiser?
Kaiser is registered with SEC and has an authorized capitalization of Php 160M. It has fully complied with all the SEC regulations. It is also approved by D...
Sun, 3 Feb, 2019 at 4:23 PM
Who are the persons behind Kaiser?
Kaiser's Board of Directors is seasoned experts in the Medical field services and the health care Industry. Headed by its President and Medical Director...
Sun, 3 Feb, 2019 at 4:23 PM
Why should I buy a Kaiser health care plan when my family and I are now covered by my husband's employer healthcare plan?
Your family coverage with the employer's healthcare plan is given to your husband as part of his employee benefit and continues to be available as your ...
Sun, 3 Feb, 2019 at 4:23 PM
Where can I ask for assistance regarding my payment status?
Answer: You can email your concern to customercare@kaiserhealthgroup.com or customercare@kaiserhealthgroup.com and they will be glad to assist you and yo...
Fri, 10 May, 2019 at 9:34 AM
How can I reactivate my lapsed policy?
Answer: Policy can be reactivated thru reinstatement.
Fri, 10 May, 2019 at 9:35 AM
What is Reinstatement all about?
Answer:  Reinstatement which means to bring back into its condition, it is the term use to which the policy holder will have to apply if the policy has laps...
Fri, 10 May, 2019 at 9:35 AM