Misconceptions About Kaiser Payment
It is best to pay on or before the due date, to ensure posting before next due date. However, there is a 30-day grace period. If you pay late, then postin...
Thu, 30 Jul, 2020 at 2:06 PM
There is a grace period of 30 days, (not 60 days!) after which your plan lapse. If your plan lapses after 30 days from your due date, once plan is lapse...
Thu, 30 Jul, 2020 at 2:31 PM
If a plan is already marked as lapsed, an application for Plan Reinstatement must be accomplished and submitted with a payment of amount due per computation...
Thu, 30 Jul, 2020 at 2:48 PM
If payment has been properly made and properly reported, rest assured the payment will be posted.
Thu, 30 Jul, 2020 at 2:51 PM
RIGHT. Correctly filled out transactions are posted automatically, in 2 weeks. WRONG. In some cases, payments made via Bills Payment are not posted auto...
Thu, 30 Jul, 2020 at 3:06 PM
Billing problem should be reported to IMG support (support@img-corp.com) not to Kaiser. Kaiser support is focused on service and providing benefits. Billin...
Thu, 30 Jul, 2020 at 3:32 PM
Via Bills payment, posting is within 2 - 3 weeks. Via Bank deposit and manual payments, posting is within 30 days. If payment, has been properly m...
Thu, 30 Jul, 2020 at 3:59 PM
When reporting issues to support@img-corp.com, ask for a ticket number. After a ticket number has been issued, follow up every few days via ticketing syste...
Thu, 30 Jul, 2020 at 4:09 PM
Payments correctly made via BDO and BPI Bills Payment do NOT need to be uploaded. However, if payments made via these automated payment methods are not pos...
Thu, 30 Jul, 2020 at 4:34 PM
Use BDO/BPI Bills payment only for Kaiser Sub-pay. Do not use it to pay for T-shirts, or forms or accreditation or any other purpose. Using it for other pu...
Thu, 30 Jul, 2020 at 4:39 PM